Please still, Older Persons bus passes will normally be automatically renewed. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. Using your card. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. If you dont provide us with evidence, your new pass will be delayed. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. The passes will be sent out automatically but people should call the bus renewal hotline . You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN Blackpool: Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. This should include: -. What is the cause of the card not working? Do not include common words or names. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. Can I use my pass on Trains? Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. Can I use my disability-related with a companion bus pass in other parts of England? If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. If you have not received either a letter or full pack call us straight away on 01452 426265. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. Most young disabled (under 16) pass holders should have received a short form to return. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. Can I use my English senior citizen bus pass in Scotland? Apply for a new age-related pass. Daily fare: $2.00. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. We only need this if you want us to contact you and we won't keep it once we've replied. We apologise for any inconvenience that this situation may have caused you. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. Can I use my pass on Trains? However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. five years 3 Post office. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Older Person's bus passes will be renewed soon. Apply for or renew your bus pass. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. For Seniors, pricing is as follows: One-way fare: $1.00. Flexible support fund - available at . The cookie is used to store the user consent for the cookies in the category "Performance". March 2023 renewals. 5 How long does it take to renew an older persons pass? There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. Welcome to the Highways Service Information Centre. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. I have applied for my new bus pass, what should I do with my current pass? Copyright 2023 Wisdom-Advices | All rights reserved. Disabled person's bus pass . Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. Please let us know if you no longer require a bus pass. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. If you have any problems using your card, it will be necessary for you to contact the bus company directly. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. Learning impairment that has resulted in an arrested state of development before adulthood. Click or tap the rating which best represents your experience. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. You can make updates to the following details before your bus pass renews: your appearance. The pass is valid for the journey being undertaken, for example at the right time of day. If you move address, update the details on your bus pass at least three weeks before the renewal date. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. Currently this is at age of 66. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. Applicants can enter in their postcode online and will be given the contact details of their local council. No, concessionary bus passes are not accepted on the night Buses. You should allow 6 weeks for your application to be processed. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. Have you moved? Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. If you have any questions, you can call us to discuss your application on 0345 200 0388. However, you may not be allowed to use your bus pass on night buses i.e. Please check with the county council in the area you plan to visit. new pass.. It is being used by the person whose photograph and name appears on the pass. It does not store any personal data. Please note the Bus Pass system is separate to other Council systems and requires its own login information. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. I am an age-related bus pass holder and my current bus pass is due to expire soon. The new pass is free. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Older person's bus pass renewal. You won't need to renew your bus pass when it expires. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. How much longer should the Sun remain in its stable phase? How do I renew my bus pass in Northumberland? Necessary cookies are absolutely essential for the website to function properly. This cookie is set by GDPR Cookie Consent plugin. You will need to apply to this authority for a new pass. Please provide them with as much detail as possible about the journey you wished to make. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. Calls from mobiles are likely to be considerably higher than those from landlines. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. For further information contact: The National Rail enquiries telephone number is 08457 484950. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. I currently have a disability-related bus pass with companion entitlement. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. If it has already expired, please call 0345 678 9088 to arrange a renewal. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. English bus passes are not accepted in Scotland and vice versa. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service.