So what can you do to guard against bringing these bugs home with you the next time you travel? The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America - Great location - show map Very Good 1,659 reviews great breakfast and restaurant and the pool is our favorite the decorations are amazing Sherry United States of America Staff 8.9 +45 photos The worst bed we have every had. The Academy Hotel 719-598-5770 8110 N Academy Blvd Colorado Springs CO 80920 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Check under the box spring. The number of extra beds and cribs allowed depends on the option you choose. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. This was for the price a grand slam! Read more about the Colorado State Law: https://leg.colorado.gov/bills/hb19-1328, Cases come in daily for Just Bed Bugs Pest Control. According to HomeGuide, the average cost of removing bedbugs from a home is between $1,000 and $2,200. Photos & Overview Room Rates Amenities Map & Location Guest Reviews EXCELLENT 4.4 3,872 reviews Free parking Complimentary Breakfast from $228 per night See Rooms & Rates Rooms Check Current Room Rates The place was super clean. Tasted delicious and the staff was friendly, hard working and good at their jobs. Sincerely, John Wilkins/Owner. )Icon Color & Report Disclaimer, File a new bed bug report at this location. The Academy Hotel Colorado Springs 8110 N Academy Blvd, Colorado Springs, CO 8.8 Excellent 2917 reviews Verified reviews 10 - Excellent 1,725 8 - Good 764 6 - Okay 252 4 - Poor 97 2 - Terrible 79 8.7/10 Cleanliness 9.0/10 Staff & service 8.6/10 Amenities 8.4/10 Property conditions & facilities 8.5/10 Eco-friendliness 4/10 Poor Mike The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review. Bedbug infestations We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. When I checked in I paid in advance for a one week stay at a special winter rate. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Great location - show map, great breakfast and restaurant and the pool is our favorite the decorations are amazing. Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. All content should be genuine and unique to the guest. Great value! 96 out of 2735 reviews" ", Rating 2 - Terrible. when there are so many other options, close by, we will not be staying here again. I then contacted the BBB. If you booked through us and want to leave a review, please sign in first. Children 18 and above are considered adults at this property. Sign up and we'll send the best deals to you. Grill/BBQ, Open for: Breakfast included made to order omelets, waffles with cherry sauce and whipped cream. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. There is also a Nintendo gaming system available in the lobby area which the kids really enjoyed. I loved it! Want a great night's sleep? Yeah right! Select dates to see this property's availability and prices, Food: Guests submit their subscores and their overall scores independently theres no direct link between them. I never swim with my kids because I hate cold water and was able to swim with them for hours. "Before I even bring my bags into an into a hotel room at all. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. if the writer is claiming to be someone else). In hotel restaurant had a limited menu but there were many restaurants and Walmart within walking distance. Staff was very nice and helpful, beautiful rooms and location! It makes a great first impression, with its lobby atrium that features waterfalls, fireplaces, and stone-hewn walls. Bed Bug Planet SM Reports Embassy Suites Hotel Colorado Springs (719) 599-9100 7290 Commerce Center Dr Colorado Springs CO 80919. . I liked the hotel, the proximity to work, the people were great to me even if they weren't to each other. Staff was amazingly friendly. There was a line for waffles in the morning only to find out one of the waffle makers had died. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. Lift up each headboard an lay it on the bed. Sincerely, John Wilkins/Owner. I was not told that the rooms all along the hallway we being renovated. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Tenants are required to promptly notify landlords when they suspect there are bedbugs present in the unit. academy hotel colorado springs bed bugsbig sky gift shop missoula airport. Couples in particular like the location they rated it 9.0 for a two-person trip. Prices for cribs and extra beds aren't included in the total price. There were stains and drips on the bathroom walls and the linens were very wrinkled like they had already been slept in. They have a wonderful breakfast bar. Local, Check your selected option for more info. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. Staff was friendly. We also missed the free breakfast because it ended at 9am. I then contacted the BBB. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. NEVER again! The eggs are almost impossible to see when laid on most surfaces. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. more. COLORADO SPRINGS, Colo. -- A claim of bed bugs at a popular Colorado resort is being directly disputed by the resort itself. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. easy access to the freeway. Location A 10-minute drive takes you to Pro Rodeo Hall Of Fame Museum. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. Yeah right! We all have bed bug bites all over us and they are very uncomfortable! The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Top Rated Breakfast included 2022 Best Western Plus Peak Vista Inn & Suites View Hotel 2,477 reviews 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Special offer Visit hotel website Breakfast included This place is such a gem!! Yet when I called the hotel from an outside phone to book a room there were several rooms still available. All cribs and extra beds are subject to availability. - Terms of use - Privacy - Disclaimer. It is my hope that you see fit to give us a second chance to win your valuable business back. Hotel Colorado, Glenwood SpringsPeak To Peak Lodge, Estes ParkCourtyard By Marriott Denver Cherry Creek, DenverSuper 8 Motel, Grand JunctionRamada Inn Denver, DenverBest Western Gateway Inn & Suites, AuroraMillennium Harvest House Boulder, BoulderAntlers Hilton, Colorado SpringsHyatt Place Denver Airport, AuroraAntlers Hilton Colorado Springs, From: The east and west. After their trip, guests tell us about their stay. I really didn't know about bed bugs at the time. Great value!, Approximate prices in EUR for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. If we find any, we delete them and, if necessary, take action against whoever is responsible. Its an older hotel, but its clean and the free breakfast makes it a must stay. They are also responsible for the costs associated with eradicating the unit of the pests. This service may contain translations powered by Google. Breakfast buffet daily. Colorado Housing Connects can help you navigate housing information and resources. Great location, great amenities. Beautiful facilities, parking lot was a bit dark at night. The bathroom had poop on the toilet when we checked in. We will definitely stay here again if we are in the area! Is the indoor pool heated all year round? Pool area was poorly lit but was heated. We went back to the area for spring break and decided to stay there again because of the location and price. Though the lobby is lovely don't let it fool you! Booking not found double-check your booking number and PIN then try again. Pool was so crowded my 16 year old wouldnt get in. Though the lobby is lovely don't let it fool you! Loved the breakfast! Elevate your luggage on a luggage rack away from the bed and wall, since bed bugs can often hide behind head boards, artwork, picture frames and electrical outlet panels. Very tranquil atrium area. One of the best places I have ever stayed. In the spring/summer, the live plants and indoor pool make me feel like I'm in more of a jungle hotspot. (Click on the Red Icon to view detailed bed bug reports. Great place to stay, great location and awesome breakfast!! As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. To edit a review youve already submitted, contact our Customer Service team. There's nothing I didn't like. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. This is not a rash, these are bites! Exterminators with the National Pest Management Association say the top three places they find bedbugs are in single-family homes, apartments, and hotels. Buffett had a little bit of everything., The room was very nice, clean and in great condition. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Review of The Academy Hotel Colorado Springs Reviewed September 27, 2021 Stayed in room 111. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Surprisingly good place with an interesting main lobby / restaurant area. We verify reviews to ensure the traveler booked with Expedia Group. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs.. Its the best place we have ever stayed. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Freeland admits it's work that can make your skin crawl. Nobody is safe," Freeland said. We went back to the area for spring break and decided to stay there again because of the location and price. Service was amazingly efficient. The Academy Hotel Colorado Springs, Colorado Springs, Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. It is my hope that you see fit to give us a second chance to win your valuable business back. These little creatures inspire fear across our society, but Freeland is sharing his knowledge with News5 to help you avoid these bugs from taking a bite out of your skin and your wallet. Holiday Inn Express & Suites Colorado Springs South I-25, an IHG hotel, Holiday Inn Express & Suites Colorado Springs-First & Main, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Holiday Inn Express & Suites Colorado Springs Central, an IHG Hotel, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North. This is not a rash, these are bites! Oh, & rooms were almost sound proof! On Dec 30 2010 sush81 wrote, I stayed at this hotel for almost a year and enjoyed it until I stayed in a room that had bed-bugs. didnt really like the bed because it was just ok. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. The room was not very clean. The swimming pool was extremely green, so it was either dyed green or not properly chlorinated. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. Lamp didnt have lightbulb. Seafood, To see correct prices and occupancy info, add the number and ages of children in your group to your search. Review tags are currently only available for English language reviews. Booked this on a major travel site for an incredibly low price. Overall, still comfortable and friendly service. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am. All rights reserved. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. )Icon Color & Report Disclaimer, File a new bed bug report at this location. This hotel was highly-rated for its very comfy beds. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. We have more than 70 million property reviews, all from real, verified guests. All rights reserved. The pool was nice and warm 1691070|4,1674130,1687860,1687860|3,1691070,1687990,1687640,1686320,1653460,1687140,1674130|5,1680920,1680920|1,1674130|1,1685250,1687300,1682710, The Academy Hotel Colorado Springs (Hotel) (USA) Deals, Personal or sensitive info (e.g. Rooms were clean & staff at desk was very polite & professional. Mountain View was decent but not sure its worth the up charge. For the money, this hotel was beyond worth it. 1602 out of 2735 reviews" ", Rating 8 - Good. This one bedroom adult only cabin, located on a 160-acre mountain ranch, is our most remote and popular cabin. Great to have an omelette at breakfast! 719-260-18005580 Tech Center DrColorado Springs CO 80919, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Hotels.com - Deals & Discounts for Hotel Reservations from Luxury . This is the version of our website addressed to speakers of English in Canada. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Wonderful. The Academy Hotel Colorado Springs 8110 N Academy Blvd , Colorado Springs, Colorado 80920 855-516-1090 Reserve Lock in a great price for your stay. Please dont include personal, political, ethical, or religious commentary. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States +1 719 598 5770 From $51 Cheapest rate per night 8.2 Great based on 1,755 reviews Wed 2/1 Sun 2/5 1 room, 2 guests View Deal View Deal View Deal 78 more The Academy Hotel Colorado Springs deals from $51 About The Academy Hotel Colorado Springs It was great stay. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. Booking.com does not accept responsibility or liability for any reviews or responses. Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel This 4-star The Academy Hotel Colorado Springs is set at 2.5 km distance from Edmondson Trail Head and 10 minutes' drive from Rocky Mountain Motorcycle Museum. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Such a treat! 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America, Deluxe Queen Room with Two Queen Beds - No pets, Queen Room with Two Queen Beds - Pet Friendly. Pet-friendly rooms are also available. I liked the layout for the bathroom area. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Breakfast is unreal. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. We do allow pets and have a designated area for pet friendly rooms. These professionals follow Integrated Pest Management (IPM) principles, which will include monitoring for any bugs that may havebeen missed during treatment. We love that its very entertaining with the warm pool, fooseball and ping pong, wii, plenty of lounging areas that are more than comfortable. But this would have been bearable had the staff not been downright snotty and rude. Back in the 80s, bedbugs were almost eliminated in the U.S., but exterminators say the chemical that was used to kill them was also harmful to people, so it was later banned by the feds. Breakfast was above expectations, and the restaurant was on point. Site content 2006-2019 Maciej Ceglowski Posted at 9:58 PM, Feb 01, 2019. and last updated 9:30 PM, Feb 01, 2019. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. The Hotel has a regular pest control program in place. Welcome to our newly updated hotel. A business center with fax and photocopying services is available. Econo Lodge North Academy: BED BUGS - See 172 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. I'll leave them out in the hallway and I will tear that room apart for about 15 minutes looking everywhere," Freeland said. The breakfast was great! You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. The most helpful contributions are detailed and help others make better decisions. The pool looked nice but didnt get a chance to enjoy it. The Academy Hotel Colorado Springs accepts these cards and reserves the right to temporarily hold an amount prior to arrival. I thought since we found a bed bug in our bed they would be worried about making sure we were comfortable somewhere else. Tenants and landlords - bed bugs in residential premises. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. "I mean you can get a couch for $50, but you never know that you're going to end up spending $1,200 now to get your whole house treated because of that $50 couch," Freeland said. 2. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America The Academy Hotel Colorado Springs Start your day at any one of the hotel's comfortable rooms designed for relaxation. Friendly and informative front staff. Booked this on a major travel site for an incredibly low price. The Broadmoor Hotels (2) BBB Rating: A+ Website 82 YEARS IN BUSINESS (719) 471-6200 1 Lake Cir Colorado Springs, CO 80906 OPEN NOW My wife and I recently stayed at the Broadmoor with 14 relatives during the Jazz Festival. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. Use cautionwhen using pesticides and always follow label directions. Was not really expecting housekeeping but they did come during our 3 day stay. I love that they tell you how to get to our room. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. The property was run down and the room was awkward and small, especially the bathroom. Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. This material may not be published, broadcast, rewritten, or redistributed. We stayed at this hotel last summer, June 2010, and left with some bites on us all. The following reports are from third party sources. We stayed at this hotel last summer, June 2010, and left with some bites on us all. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Owner quickly gave full 11day-scheduled refund without checking the room for himself. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. We were told there was a hot tub at the hotel - there was not one. The Academy Hotel Colorado Springs View Hotel 3,386 reviews 0.1 km from Econo Lodge North Academy Free Wifi Free parking Breakfast included Hampton Inn Colorado Springs I-25 Central View Hotel 32 reviews 0.2 km from Econo Lodge North Academy Free Wifi Free parking Visit hotel website Breakfast included Rooms hallways ,pool area, dinning area. The breakfast was awesome. (Click on the Red Icon to view detailed bed bug reports.) The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. Certain services and amenities may be reduced or unavailable as a result. Breakfast was top notch. A chef was available to make made to order eggs/omelets! They typically feed at night once victims are asleep, making it more difficult to catch them when they're active. You can only leave a review within 28 days after check-out. It is served in the restaurant. All rights reserved. Great breakfast, great staff , overall a great experience. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. Highly recommend. Building itself is beautiful. Made beds, replaced towels and amenities.