No contact number for me to actually speak to someone regarding this. We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. We appreciate the support and we are looking forward to doing business with you again. We are sorry to hear about this. Well made throughout with lovely detailng and good quality material. Thank you and we are looking forward to hearing from you again. Cheers! Anyone can write a Trustpilot review. Hi SianWe are a brand that gives high importance to customer satisfaction this means that we are always willing to help out our consumers with all their concerns. Sending a new coat to replace. recommend. Down. Absolutely superb service and communication from the company . CTRL + SPACE for auto-complete. Thank you and our sincere apologies again. I followed on all social media platforms and supported them but they didnt look after me, instead no stock on other options. It is such a wonderful feeling that we made your family's Christmas a little bit more special. Your feedback is highly appreciated. Your support of our brand is highly appreciated and we can't wait to hear from you again. We can see that one of our customer support agents assisted you with your concern and explained to you very well about our return and exchange policy. Within 2 weeks the zip broke. Our editorial content is not influenced by any commissions we receive. So out of pocket for a tracksuit and a tracksuit jacket. Thank you and we are looking forward to hearing from you again. Put the custom structure back if you had one. You may need to scroll to find it. The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. He said it's the best coat he's owned. Find out how we combat fake reviews. Everyone always stops me and asks where did you get that coat from mate lol. All our product sizes are based on UK standard size, and they are true to size however, we understand that everyone has their own fit preference. For addon domains, the file must be in public_html/addondomain.com/example/Example/ and the names are case-sensitive. WOW! We will continue to do our best and you made us all happy. Men's clothes shop Lorenzoveratti Lorenzoveratti Reviews 1,194 Excellent 4.6 VERIFIED COMPANY lorenzoveratti.com Visit this website Write a review 4.6 1% 1-star 7% Filter Sort: Most relevant JB JB 1 review GB 4 hours ago Faulty products Ordered few times from these. Unfortunately the zip broke so I emailed and received the best customer service ever known. In this example the file must be in public_html/example/Example/. Told that no jackets left and to choose another. All rights reserved. Complex Media, Inc. All Rights Reserved. Had to liaise with customer services at one stage and they responded quick, were polite and very helpful. ruched ribbed midi dress; (You may need to consult other articles and resources for that information.). Hi TonyOur sincere appreciation for your wonderful review. Nice quality clothing, hoodies fits great size xl joggers quite a tight fitting size xl, not as good a fit as the hoodie, my Don loves them though. its not about spending 70 and then 5 for shipping which is supposed to take 2-3 days, its the fact that if the shipping says 2-3 days why is it taking over a week and when you contact them they dont reply? Outstanding clothing selection & the quality is superb! Well made throughout with lovely detailng and good quality material. We are happy that you received your order in no time. Customer satisfaction is very important to us and we are sorry if your experience with us did not meet your expectation. Was very satisfied with the product and so was my grandson. Thank you and again, our sincere apologies. Our team is happy knowing that you had an amazing experience and we are hoping that this will not be the last time that we will hear from you. Told that no jackets left and to choose another. The only reason i don't give 5* is that the returns process is a bit clunky and could be better if they had a partnership with a returns courier like a lot of online stores do. Cannot fault this company at all; I will certainly be ordering from Lorenzo Veratti again. Cheers! Hopefully, this will not be the last time that we will hear from you. Lorenzo Veratti Student Discounts Lorenzo Veratti embodies classical luxurious design combined with futuristic functionality to provide maximal style in an affordable way. The packaging, shipping and time to delivery were fast. We are looking forward to hearing from you again. Hi HaydonYouve left a smile on the faces of our whole team with your kind words. Anyone can write a Trustpilot review. Lorenzo Veratti is a fantastic company the clothing is very high quality as I have bought a few items of clothing for my son it's also great value for money it's perfection I can't get over how stunning the clothing is and the colours and the fit of the clothing is wonderful I would very very highly recommend Lorenzo Veratti to anyone also delivery is quick this is a fantastic company I will definitely be ordering from Lorenzo Veratti in the very near future thank You so much for an excellent service it really is perfection in every way. is lorenzo veratti a good brand. I would definitely buy from Lorenzo Veratti again. We value the trust you put in us and hopefully because of this experience, you will continue to support the brand. We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. Brilliant top quality item of clothing. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hi Mrs. WebbWe are delighted to hear that you finally got the replacement coat for your son. REWARDS. is lorenzo veratti a good brand. He spotted two jeans and had to have them! Cheers! It goes against our guidelines to offer incentives for reviews. Cheers! We want to let you know that we raised a dispute with our courier immediately with their customer support team and that alone will take several days before we can get a clear answer to the reason why the team also filed the claim. i dont need to carry a bag no more with the pockets on this jacket ahah. Please send a message to our support team at support@lorenzoveratti.com so we can help you out with your returns. We appreciate that you share this with us. Do you agree with Lorenzoveratti's 4-star rating? From this brand. Cheers! SPECTRUM | Limited Edition Blue/purple 30 Piece Brush Set RRP 99.99 New (#314410313140), Snuggledown Hungarian Goose Down Duvet (#314410052603). So out of pocket for a tracksuit and a tracksuit jacket. Hi KimberlyThank you so much for this wonderful review. Cheers! The. Thank you, and we are looking forward to doing business with you again. Its pretty noticeable now. We would love to regain your trust. The pieces are now available to purchaseonlinefrom the Lorenzo Veratti webstore, and in Footasyulm. Bought Eclipse 2.0 jacket. More importantly the product lived up to their claims. The hood is amazing too as it doesnt fly off in the wind and theres multiple pockets which is a bonus ! Ordered a jacket for a Xmas present for my neohew, from point of sale to delivery communication and delivery updates were excellent.Sadly I had to return for exchange as it had split under arm.The customer service is nothing more than outstanding, and efficient, I returned item and replacement was despatched under a week.Well Done Lorenzo Veratti especially the customer service team you are outstanding, I certainly would not hesitate to use you again. We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. Did you mention to our support team about your faulty tracksuit? Hi Mrs. WebbWe are delighted to hear that you finally got the replacement coat for your son. 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British luxe streetwear brand Lorenzo Veratti has just dropped its debut collection, featuring a whole hostof streetwear and sportswear-influenced pieces. RewriteRule ^index.php$ - [L] Look forward to more purchases in the future. We are proud of what we do as a brand and we will continue to do our best to make sure that every product is worth the price. If your concern is about missing the delivery, we always coordinate with the courier for investigation. The mercury has dropped. 70.00. Anyone can write a Trustpilot review. Hi WendyWe want to thank you for sharing us your recent experience with us. Before you do anything, it is suggested that you backup your website so that you can revert back to a previous version if something goes wrong. Hi JoshWe appreciate the word. We also measure advertising and website traffic to third-party websites. Your feedback about the pockets of the jacket is very much welcome, and we will use it to further improve the overall quality and designs of our product. I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. Free shipping for many products! Bought a coat in November. Recent purchase of a coat , great service superb value price even better cannot be happier . I ordered a coat for my son for Christmas, and the zip broke. Great service and great quality jacket.The order was processed and couriered very quickly. linktr.ee/lorenzoveratti. Very professional company and can tell they care about there customers. Lorenzoveratti is a great urban clothing company.They produce high quality clothes.There sizes are the sizes stated on their web site.They have a very good loyatly rewards cards were you can get reductions on orders,mu son just loves their clothes. Very warm, comfortable fit. REVIEWS. More importantly the product lived up to their claims. Replies to negative reviews in < 24 hours. This means a lot to us. I have personally checked this and sent you another email. The quality of materials, workmanship, size and fit were excellent! We are glad that you enjoying the coat. Lorenzo Veratti Hoodies | Mens Hook Hoodie Black 102.64 53.28 Select options; Sale! Cheers! There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! Cheers! GUY BUTTON HEM JEANS - BLACK. Hi JessWe are sorry to hear that. Write CSS OR LESS and hit save. I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. He said it's the best coat he's owned. Id say this is a much better product than some of the more expensive brands i tried. We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. Categoras . Cheers! 70.00. We are grateful that you appreciate the overall quality of the jacket and thank you for letting us know that you had an amazing experience with us. Cheers! Can you please tell us why you are saying that the product you bought is nothing like the photos at all? My fussy 14 year old was super happy with the clothing he received from Lorenzo.The quality was far better than some of the big brands hes had in the past.He bought online on Christmas Day and spent his Christmas money because he loved the items so much.The customer service was also brilliant and very responsive with dealing with my queries.He will definitely be buying more items as will I. Hi SamWe are very happy to know that you impressed with the product! Pretty gutted, first time customer. It was clearly stated that the Vinnie Reflective Biker Jean has a reflective biker panel. I'm really pleased to have these, l've wanted to give them a try for a while now, We also ensure all reviews are published without moderation. The new coat arrived quality is amazing and size was spot on! You've been patient and understanding throughout the process and we want to thank you for that. We are glad that you enjoying the coat. Your review warms our hearts. How to find the correct spelling and folder, 404 Errors After Clicking WordPress Links, From the left-hand navigation menu in WordPress, click. Find out how we combat fake reviews. These factors should be cleared for us to know if the courier is liable or not. We ordered with high hopes and we were delighted to not be disappointed. This is jacket is absolutely beautiful and it keeps me so warm . Again, thank you for the trust. Thank you for your review. Brilliant high quality coat and one very happy son. Hi JanetWe are grateful that you decided to share this wonderful review with everyone. Hopefully, we will see you shopping with us again. Hi JasonWe apologize if we have a slight delay in our usual response time this is due to the volume of enquires we are receiving. We appreciate that you share this with us. He loves them! The information about our Exchange and Return Policy is available on our website. Glassdoor gives you an inside look at what it's like to work at Lorenzo Veratti, including salaries, reviews, office photos, and more. We are happy to learn that your overall experience had been amazing. We can't wait to hear from you again. Cant fault them. I would shop here again. We are looking forward to hearing from you again. Hi RujAgain, we are sorry if your experience with our company did not meet your expectation. Cheers! Horrible action which made me and lost my shipment and incurred extra costs. Here are 8 tips for writing great reviews. I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . Cheers! Thank you for sharing this with everyone. Cheers! As a goodwill gesture, we offered you an option and you said you will do it and that you will get back to us once done. We appreciate all the wonderful things you said about our products. We provided you with clear and detailed instructions on how to return the product to us, the instructions include the complete return address. We are hoping that this incident will not deter you from buying from us again. We always want to provide the best service to our consumers like you who trusted our brand. Raff2 Pant. It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. Videos Tagged. Unfortunately the zip has broken. Each time reached out, not much help at all. - eBay Money Back Guarantee - opens in a new window or tab, lorenzo veratti iconology jeans size 36 Waist, cleared payment - opens in a new window or tab, about earning points with eBay Mastercard, Learn more about eBay global shipping program, Report this item - opens in new window or tab. He spotted two jeans and had to have them! Lorenzo Veratti is a luxury clothing brand based in the UK. Shopping & retail. I reported it to customer service and expected to get fobbed off as you would with a high street store. They have 28 days to process the claim but it does not mean that it will take 28 days because there are instances if the reason for the claim has strong evidence, sometimes it only takes a week or two to get approved.